Germany is actively combating gambling addiction by introducing monthly spending limits for players and requiring operators to monitor risky behavior. Players are also given the opportunity to self-exclude from gambling activities. Market participants play a significant role in this fight. These findings are highlighted in a review of international responsible gaming practices prepared by Gaming Post in collaboration with Slots City.
“The system here is similar to the Ukrainian registry of gambling addicts: a player or their relatives must submit a corresponding application to the regulator. Once approved, the player’s access to gambling is blocked,” noted Slots City. A unique feature in Germany is the ability to instantly block access to gambling during gameplay. All operators are required to install a “panic button.” By pressing it, the player is disconnected from the service for 24 hours.
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To prevent excessive spending and potential debts, a monthly limit of 1,000 euros for gambling activities has been introduced. The LUGAS monitoring system helps track bets by collecting data on users’ expenditures and gaming activity. This enables operators to identify at-risk players and take timely measures to mitigate gambling risks. Additionally, operators are obliged to implement preventive measures to address and combat problem gambling.
Many companies carry out such initiatives within professional associations. For instance, the German Sports Betting Association actively develops training programs for company employees. These mini-courses teach staff how to identify signs of gambling addiction and respond promptly. Another significant initiative involves informational campaigns that highlight the risks of gambling. These messages are displayed online or on company office buildings. One example includes the slogan: “Bet with your head, don’t lose it.”
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To reduce risks, some operators create their own security systems. These systems periodically notify players about their gaming time, offer self-exclusion options, or provide tests to detect signs of gambling addiction. However, Germany’s security system is not without flaws. Experts cite the activities of offshore operators, who often ignore safety regulations, and inconsistencies in standards across federal states as the main issues. Get the latest updates on gambling in the US, UK, and beyond – check global casino news. Read more on our site.
