A survey by iGB Pentasia revealed that salary levels in the global gambling industry have remained stable throughout 2024. The increase in salaries mainly aligned with the inflation rate. Salaries have now reached a point of equilibrium, signaling the formation of a more stable market, according to iGB. This stability enables companies to make more accurate financial forecasts, although salaries for individuals with specific competencies continue to be unpredictably high in practice.
Currently, the most in-demand roles are those requiring skills in data and technology. At the same time, many companies have changed their approach to recruitment: the process has become more lengthy and thorough. In an effort to return to pre-pandemic performance levels, companies are focusing on making more precise decisions and ensuring they choose the right candidates.
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However, according to Cleland, lengthy recruitment processes often result in missed opportunities. While a decision is being made, candidates are often poached by competitors. Additionally, a prolonged hiring process negatively impacts team morale, as employees are frequently required to take on extra responsibilities.
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The survey also indicated that one of the key staffing issues in gambling is employee retention, with the solution being more flexible work arrangements. In contrast, companies with office-based work models experience higher turnover, as employees prefer flexible schedules and environments tailored to their needs.
Another ongoing issue is companies’ focus on short-term goals. By concentrating on immediate concerns, businesses face challenges when top executives decide to leave, and there are no suitable replacements. Discover what’s happening in major gambling markets – check casino news worldwide.